Hear Clearly. Live Fully.
Professional Ear Wax Removal & Hearing Care You Can Trust.
Expert care from an experienced Audiologist, helping you hear better and feel confident about your ear health.
5 star Google reviews
Based on 120 reviews
NHS-trained audiologist
BSc & MSc qualified
No waiting list
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Free parking onsite
Pay at the clinic
Professional care from a fully qualified audiologist
HearUBetter Halewood is your trusted local clinic for professional earwax removal and hearing testing services. Our experienced Audiologist is dedicated to supporting your ear health and providing convenient, personalised solutions for your hearing and ear-care needs.
You will be seen by a fully qualified, HCPC-registered Audiologist and Hearing Aid Dispenser, with NHS and private-sector experience. With a BSc (Hons) in Audiology and an MSc in Audiological Science, our Audiologist specialises in microsuction earwax removal and comprehensive hearing assessments, providing professional care and independent hearing advice.
Concerned About Hearing Loss?
Are you experiencing hearing difficulties? Finding it difficult to access hearing care or concerned about long waiting times?
HearUBetter Halewood can help. We provide professional, patient-centred hearing assessments and ear-care services in a comfortable and welcoming environment. Our Audiologist can assess your hearing, identify potential concerns, explain your results clearly, and provide independent advice on the next steps.
Whether you need earwax removal, a hearing assessment, or professional advice about your hearing, HearUBetter is here to support you with expert, personalised care.
HCPC (Health and Care Professions Council) Registered
BSc (Audiology)
MSc (Audiological Science)
Registered Hearing Aid Audiologist
NHS and private practice experience
Our services
Ear care and hearing tests in one place, with no long wait.
Microsuction Ear Wax Removal
Safe, precise removal of wax, debris and foreign bodies, with no water.
Hearing Consultation (Ear Health Check)
An examination of your ears and a chat about your concerns.
Hearing Assessment (Audiometry)
A diagnostic hearing test that shows how well you hear.
Hearing Care Products
Products to look after your hearing and ears, with independent advice.
When should you book a hearing test?
Your hearing is so important to your overall well-being. It helps you connect with others and experience the world around you. If you feel your hearing isn’t what it used to be, our team of expert audiologists is here to help.
Consider booking a hearing test if you experience any of the following:
Difficulty hearing conversations
Struggling to hear people clearly, especially in noisy environments.
Ringing in ears
Tinnitus, a ringing or buzzing sound in your ears.
Asking for repetition
Often asking others to repeat themselves during conversations.
Dizziness or balance issues
Unexplained dizziness or balance problems.
Exposure to loud noises
A history of loud noise, through work or recreational activities.
Turning up the volume
Frequently needing to increase your TV, radio or phone volume.
Muffled sounds
Sounds seem muffled and have trouble understanding speech.
Ear pain or pressure
Pain, pressure, or a feeling of fullness in your ears.
Age
Being over 60, as age-related hearing loss is common.
Family history
A family history of hearing loss, which might increase your risk.
If any of these apply to you, it’s advisable to schedule a hearing test with an audiologist. Regular hearing tests help detect issues early so you receive the right treatment or support.
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Understanding ear wax
Ear wax, also known as cerumen, is a waxy oil produced by the hair follicle glands in the ear canal. It protects your ears by keeping them clean and free of germs.
Sometimes these glands produce more wax than necessary, which can cause a build-up or blockage in the ear canal.
Microsuction is the removal of wax, infection, debris and foreign bodies from your ears. The audiologist looks into your ear through an otoscope or video otoscope, then uses a small suction tube with a fine suction end to remove the wax.
Signs and symptoms of an ear wax blockage
- Earache or dull pain in the ears
- Feeling of fullness in the ears
- Tinnitus (ringing, buzzing or other noises in the ears or head)
- Hearing loss
- Dizziness or unsteadiness
- Itchiness in the ears
How we remove ear wax
Microsuction
The audiologist looks at your ear through an otoscope or video otoscope, then uses a small suction tube with a fine suction end to remove the wax. It can be noisy because of the suction machine, but it should not be painful. If it is uncomfortable, tell the practitioner and they will stop. Please keep as still as you can unless asked to move, as sudden movement can accidentally injure the ear canal or
eardrum.
Manual clearance
Manual clearance is the removal of wax, infection, debris or foreign bodies using probes, hooks and forceps. Again, it is important to keep still throughout the procedure to prevent accidental injury to the ear canal or eardrum.
Why choose microsuction?
- Faster than ear syringing
- Safe for those with perforations on the ear drum
- No messy water, unlike ear syringing
- Restored hearing
- Accurate and precise ear wax removal
- Less chance of dizziness than ear syringing
Why choose HearUBetter?
Expert care
Our trained specialists ensure safe and effective ear wax removal, leaving you comfortable and refreshed.
Advanced technique
Our advanced tools and equipment allow precise, thorough ear wax removal and hearing tests.
No waiting list
Get seen without the long wait for treatment.
Value for money
Clear, fair pricing for professional care.
NHS-trained audiologists
All appointments are carried out by NHS-trained audiologists.
Personalised approach
Every individual is unique, so we tailor our services to your specific needs and concerns.
5 star Google reviews
Rated highly by patients across Halewood and Liverpool.
Free appointment cancellation
No payment needed to book
Free parking available onsite
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Getting your ears ready
A few simple do’s and don’ts before your appointment.
Do
We advise using olive oil before your appointment for best results. Please call us to confirm, as it depends on the individual case. We can still remove the wax without olive oil if necessary.
How to use olive oil drops
Tilt your head while inserting the drops so the oil travels through the ear canal, as some ear canals are not exactly horizontal. Then massage the tragus (the entrance to the ear canal) in a circular motion to help the oil spread around the canal.
Don't
- Don't use any ear wax removal methods at home, especially cotton buds, ear candling or other invasive devices in the ear canal. They are dangerous and can damage the sensitive skin inside the ear.
- These devices can push wax further towards the drum and make it harder to remove.
- Do not use ear drops of any kind if you know you have a perforation in either ear drum.
What should I expect on the day of my appointment?
The whole visit is quick and comfortable. Microsuction usually takes around 10–20 minutes, depending on whether one or both ears are treated.
Questionnaire and consent
Your audiologist completes a medical questionnaire and consent form for the microsuction ear wax removal.
Ear examination
They check the health of your ears with an otoscope.
Safe wax removal
If wax is present, it is removed safely. Your ears may take a few minutes to settle afterwards.
Is there any aftercare?
In most cases you won't need any drops after ear wax removal. Using olive oil drops every fortnight can help keep wax soft and may reduce build-up, but please ask your audiologist during the appointment and they can advise you further
Please consult your local GP or urgent care services if you have severe ear pain or discomfort, swelling, bleeding, or foul-smelling white-yellow or green discharge from the ear, or if you need a foreign object removed from the ear canal
Visit us in Halewood
For urgent enquiries or different time slots, please call us on 07396 754 993 (Wednesday to Saturday) to check availability.