Welcome to HearUBetter Halewood
"We are a fully independent Ear Wax Removal and Hearing care clinic"
We are committed to improving our patients' well-being and providing the best Ear Care that empowers them to live life to the fullest. Based in Halewood Centre, Liverpool, carried out by a fully qualified HCPC-Registered Audiologist & Hearing Aid Dispenser.

Fully Qualified NHS and privately experienced Registered Hearing Aid Audiologist BSc. (Audiology) MSc. (Audiological Science) specialising in Microsuction Ear Wax Removal and Hearing Assessments, providing the best professional care and Independent Hearing Advice.
Are you suffering from hearing loss? Difficult to access hearing care services but want to avoid long waiting times for treatments? Hear U Better-Halewood can help you. You may be experiencing blocked ears symptoms caused by a buildup of excess wax in the ear canal. You might be exposed to loud machinery in your daily profession, suffering from blocked ears, or have noticed deterioration in your hearing as you age. our professional and Accredited Audiologists will help with your Hearing issues, and diagnose and treat your condition.

What is Ear Wax?

Ear wax is a waxy oil produced by the hair follicle glands in the ear canal also known as cerumen, which is a protection mechanism to keep the ears clean and free of germs. On occasion, these hair follicle glands can produce more wax than necessary which in turn can cause a wax build-up or blockage in the ear canal.

Microsuction is the removal of wax, infection, debris and foreign bodies within your ears. The Audiologist looks at your ear through an Otoscope or Video otoscope, and will then use a small suction tube and fine suction end to remove the wax. This can be noisy due to the suction machine however, it should not be painful. If it is uncomfortable, let the practitioner know and they will stop the procedure. You will be asked to keep still as much as possible unless asked to move. This is important as movement can cause accidental injury to the ear canal or eardrum if unexpected.

Manual clearance is the removal of wax, infection, debris or foreign bodies by using probes, hooks and forceps. Again it is important to keep still throughout the procedure preventing accidental injury to the ear canal or eardrum.

Signs & Symptoms of An Ear Wax blockage:

  • Earache/Dull pain in the ears.
  • Feeling of fullness in the ears.
  • Tinnitus (Ringing/buzzing or any other types of noises in the ears or head).
  • Hearing loss.
  • Dizziness/Unsteadiness.
  • Itchiness in the ears.

Microsuction Benefits:

  • Faster method of earwax removal compared to ear syringing.
  • Restored Hearing.
  • Safe to complete for those with perforations on the ear drum.
  • Accurate and precise ear wax removal.
  • No messy water needed unlike ear syringing.
  • Less chance of dizziness in comparison to ear syringing.
opening Hours

Thursday: 9 am -5 pm
Friday: 9 am- 5 pm
Sat: 10 am-1 pm

contcat us

Phone: 07396 754 993
Email: info@hearubetter.co.uk

Ground Floor, Halewood Centre,
Roseheath Drive,
L26 9UH

(Inside, opposite to the Library)

*Free parking is available onsite*

For urgent enquiries or different time slots please call us on  07396754993 (Wednesday to Saturday) to check the availability.

See what our customers have said about us



We do advise to use olive oil prior to your appointment for best results however please call us to confirm the use of olive oil as this is dependent on an individual case-by-case basis. However, we can still remove the wax without olive oil use if necessary.

How to Use Olive Oil Drops:

The most effective way to use olive oil drops is to tilt your head while inserting the drops to ensure the olive oil is travelling through the ear canal as some ear canals are not exactly horizontal. Once you’ve used the drops you should massage the tragus (entrance of the ear canal) in a circular motion to help disperse the oil around the ear canal. 


We do not condone to use of any ear wax removal methods at home, especially cotton buds, ear candling or anything other invasive devices in the ear canal as these are dangerous and can cause more damage to the sensitive skin inside the ear canal.

These devices can push wax further into the ear canal towards the drum and cause further difficulties when the wax needs to be removed.  

Also if you are aware that you have any perforations on either ear drum please DO NOT use ear drops of any kind. 

Please consult your local GP or urgent care services if you are experiencing any severe ear pain/discomfort, swelling, bleeding, or foul-smelling discharge from the ear which is either white-yellow or green in colour or if you require removal of any foreign objects in the ear canal.

What should I expect on the day of my appointment?

  • The use of olive oil a few days before the appointment can help with ear wax removal but may not be necessary. Please contact us and we will advise you further.
  • The Fully Qualified Audiologist will complete a medical questionnaire and consent form regarding the microsuction ear wax removal and examine the health of your ear with an otoscope. If the ear wax is present this will be safely removed from the ear.
  • The Microsuction ear wax removal procedure can take around 10-20 minutes depending on if both ears are being treated and may take a few minutes for your ears to settle, once the procedure is complete.

Is there any Aftercare?

  • In most cases after ear wax removal the use of any drops is not needed.
  • However, the use of olive oil drops every fortnight can help keep ear wax soft and may reduce the build-up of ear wax. But please consult the audiologist during the appointment and they can advise you further if necessary.

Why Choose Us?

  • Expert Care: Our trained specialists ensure safe and effective ear wax removal, leaving you feeling comfortable and refreshed.
  • Personalized Approach: We understand that every individual is unique. That’s why we tailor our services to meet your specific needs and concerns.
  • Advanced Technique: Our advanced tools and equipment allow us to provide precise and thorough Ear Wax Removal and Hearing Tests.
  • Value for Money
  • No Waiting List
  • 5 Star Google Reviews
  • Carried out by NHS Trained Audiologists

Free Appointment cancellation

No payment is needed to book an Appointment Pay at the clinic

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